Support

How can we help?

Routes to the right people for enrolment, course access, certificate verification, complaints, and accessibility.

Common questions about courses, certification, eligibility, and the examination process.

Open FAQs

For questions about programmes, schedules, fees, or organisation-wide training.

Help with batch selection, payment, course access, materials, and assessment scheduling.

Employers and assessors verifying a BSERI certificate may write to the verification desk.

Complaints, appeals, and impartiality concerns are handled under our published policies.

DPDP Act requests, marketing-preference changes, and consent withdrawals.

Still need help?

If your question doesn't fit any of the categories above, the contact desk will route it to the right team within one working day.