Contact

Connect with BSERI

Practitioner-focused support for training enquiries, certificate verification, and formal compliance channels.

Get expert guidance

Training and certification enquiries — our advisors respond within one business day.

info@bseri.net

Phone

+91 89398 98940

Visit

Corporate Office:

Wework Olymipia Cyberspace, No 21/22
Alandur Road, Guindy Industrial Estate
Chennai - 600032, Tamil Nadu

Registered Office:

430, 22nd Street, Sector 5, K K Nagar
Chennai - 600078, Tamil Nadu, India

Business Hours

Mon - Fri: 9:00 AM - 6:00 PM

Sat: 10:00 AM - 4:00 PM

Sun: Closed

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We respond within one business day.

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Consent Notice — Purpose P7 (Responding to enquiries)

We process your name, contact details and the content of your enquiry to answer questions you send us. See the full Consent Notice and Privacy Policy.

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You may withdraw your consent at any time via Manage / Withdraw Consent or privacy@bseri.net.

Enquiry channels

Contact BSERI

Clear routes for public enquiries and compliance-required communications — each channel is monitored by the appropriate team.

General information

Course enquiries, enrolment guidance, and questions about BSERI programmes.

Certificate verification

Verify the authenticity and current status of BSERI-issued certifications.

Complaints & appeals

Formal complaints about services or appeals regarding certification decisions.

View procedure

Impartiality matters

Report concerns about impartiality, conflicts of interest, or bias in our processes.

View policy

Exam integrity & security

Report exam irregularities, security breaches, or misconduct during assessments.

Anonymous reporting available

Accessibility support

Request accommodations or support for candidates with special needs.

Our commitments

What you can expect from BSERI

Professionalism, confidentiality, and impartiality in every certification activity — with clear policies and published response times.

Confidentiality commitment

BSERI maintains strict confidentiality of candidate data and certification information. Personal information is collected, stored, and used in accordance with our Privacy Policy and only shared with explicit written consent or as required by law.

View privacy policy

Impartiality assurance

BSERI is committed to providing impartial certification services. We maintain independence from training providers, consultants, and commercial interests. Certification decisions are based solely on objective evidence of competence.

View impartiality policy

Response time promise

We acknowledge all enquiries within two business days. Resolution timeframes: general enquiries (3–5 days), certificate verification (1–2 days), complaints (15 business days), appeals (30 business days from complete documentation).

Response times may vary during peak periods.

Essential information

Certification transparency

Quick access to scope, process, and programme requirements — published for compliance and informed decision-making.

Standards coverage

Management systems and competency areas covered by BSERI certification programmes.

View coverage

Certification process

Our certification methodology, assessment criteria, and quality assurance procedures.

View process

Programme catalogue

Eligibility requirements, prerequisites, and experience criteria for each certification programme.

View programmes